Returns can not be accepted that are beyond the 7 day return limit.
All Returns must be approved After 7 Days Return Period and will be Charged for the Credit Card Processing Fees.
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We do not support nor work with organizations that list 30% off coupons. If you have questions call us directly. We may not answer right away but if you leave your contact information and your name and information you are interested in, we will return your call. Again, we do not and never have had a coupon page, nor are we affiliated with any such organization.
While generally rare, it is reasonable to think that carriers such as USPS, UPS and FedEx may experience intermittent delays during this time. This is not unique to Daniels Run Work Wear & Texas Top Hats. Delays of this kind are outside our control and unpredictable. You will receive a tracking number when your order ships... and you can use that tracking information to check on the status of the carrier's delivery at any time afterward. Realize that to receive a tracking number you have to have supplied us with a viable working email address.
Please do not call or email our customer service team for updates on your package — we are swamped with a high volume of requests for our apparel and survival products and we don't want to keep you waiting for a response. Use the tracking number on your email to look up your tracking status on the carrier's website. This is the best and fastest way to get information about your package.
Thank you for supporting a small American business during this time. We appreciate your business!
JHBAKERSR COMPANY or any of our divisions shall not be liable for (i) any incidental or consequential damages or (ii) failure or delay in shipping goods hereunder if such failure or delay is due to an act of God, war, labor difficulties, accident, inability to obtain product, vendor backorders, vendor difficulties, short shipments, and other causes that are beyond the control of Pillows.com. Guarantee only includes ground residential shipping in the continental USA. It does not include international shipping or PO boxes.
Office Only No Mail or Shipping Received to the address below! No retail store, just our offices. All Shipping Mail and Returns Go to our shipping address above; as we move it to the appropriate showroom warehouse after receiving.
Our Office Address is Listed Below - No Retail Store!
We make every effort to protect your information. No credit card information is retained during the process of ordering. No one in our organization will see your account numbers. Thank you for your business.
Any orders that are marked via the system as high-risk potential fraud will be voided. Information will be forwarded to the proper authorities.
Products/purchases that weight up to and over 10lbs are also charged the shipping costs to deliver.
Daniels Run Work Wear accepts returns within 7 days of purchase. You must call or email us to obtain a return authorization, prior to returning any items. Only items that are in their original packaging and not damaged or written on for address or return information are accepted via returns. Any item that has been used or worn will not be accepted for return. All return and replacement for wrong size shipping is the responsibility of the customer. After returning an item shipping for a different size is the responsibility of the customer! Free Initial Shipping is only on the initial order delivery shipment.
All returned items are subject to a 3.5% fee to pay for our operations and handling costs. All fees and acceptance of returned items are dependent on the return of the original product in resellable condition including the original product box. Do not write on the original product box. This fee will be deducted from your order reimbursement amount. Also, all shipping to replace your original product for a different size is the responsibility of the customer. You will need to contact us to provide a means of payment for the second shipping fee for the replacement product.